Assessing Telehealth Services for Mental Health and Wellness Care
There is considerable optimism that telehealth – especially telephone and video-based visits – can transform care delivery within Kaiser Permanente (KP) and across the United States. Mental health and wellness is the service line with the greatest potential to realize the benefits of expanding telehealth and transfer learning across service lines and regions. The current project aims to improve our understanding of clinical, technical, and legal barriers and facilitators to telehealth as well as to further our ability to measure telehealth encounters and the relationship between telehealth and face-to-face care.